If you have been having problems connecting your Insta account, please try again now by going here and adding a new connection.

Instagram is updating how media (posts) are accessed from personal accounts. Soon, accessing media from personal accounts will no longer be supported and accounts will need to be converted to a business account type.

To prepare for this depreciation, we've implemented an update to accommodate Instagram's new process.

What to Do?

Reconnect your Account: Current Instagram private or personal accounts connected will be disconnected. You'll need to reconnect your Instagram account.

During the reconnection process, Instagram will guide you through converting your personal account to a business account. This step is necessary to work with Instagram's new process.

If your Instagram account is already a business type, then you'll simply need to reconnect it—You will skip the conversion step described above, and the reconnection process should proceed.

Will I lose my current pulled posts?

No, your existing posts will remain intact. Your pulled content won't be deleted as long as you don't delete your source. Simply reconnect your account and that's it!

Do I have to convert to a business account?

Yes, to maintain full functionality and comply with Instagram's updated process, converting to a business account is required.

How will this change affect my Instagram account?

Converting to a business account provides additional features like analytics and promotional tools. Your usual Instagram experience will largely remain the same.

Is there any cost involved in converting to a business account?

No, converting your Instagram account to a business account is free of charge.

Got more questions or having issues?

If you have any questions or need assistance with the reconnection and conversion process, please don't hesitate to reach us out.

Updated:

• WordPress Plugin: improved security.
• Feeds Accessibility: additional improvements.
• Yelp Source: updated to comply with Yelp's branding guidelines.
• YouTube Source: updated to comply with YouTube's branding guidelines.
• Twitter sources: now pull the highest resolution of video.

Fixed:

• WordPress Plugin: unable to display Feed bug.
• Curator Extension: cannot save issue.
• Twitter User Source: pulling retweets even when not configured to do so.
• Other minor bugs.

Up Next:

• Check out our Roadmap.

Fixed:

• LinkedIn Posts: LinkedIn post's full name not linking to the page itself.
• Minor UX Issues.
• Minor bugs.

Up Next:

• Check out our Roadmap.

Updated:

• Feeds Accessibility: additional improvements to class accessibility.
• Rules: Can now detect LinkedIn reposts.

Fixed:

• Tetris Style: minor issues.
• Contact Support: not working.

• Add post from site: not accepting x (twitter) new URLs.
• X/Twitter Hashtag Source: missing to pull certain posts.
• X/Twitter User Source: Twitter Account doesn't exist error.
• X/Twitter User Source: randomly stops pulling posts.
• X/Twitter User Source: unable to pull images from retweets containing multiple images.
• Access-Control-Allow-Origin Headers Issues
• Minor UX issues.
• Other minor style bugs.

Up Next:

• Check out our Roadmap.

Updated:

• Feeds Accessibility: further updates to the class accessibility.

Fixed:

• Coupons: not working properly during checkout.
• Event Styles: not working or loading.
• Event Styles: post images not displaying.
• Other minor bugs.

Up Next:

• Check out our Roadmap.

Updated:

• Feeds Accessibility: updated several classes regarding accessibility.

Fixed:

• Event Syles: Approving/rejecting aren't reflecting on the Display page in real-time.
• Publish Page > Reset Button: not working properly.
• Custom Posts: not displaying the uploaded image on the preview panel.
• Cover Flow Style: not expanding posts on hover.
• Max Lines Settings: not working properly.  

Up Next:

• Check out our Roadmap.

Updated:

• Dashboard Max Width: optimized for a more consistent and smooth experience on PC devices; mobile optimization coming soon!

Fixed:

• Grid Carousel > Tokyo Style: post's images are not displaying.
• Mosaic Styles: post's images are not displaying.
• Event/Display Styles: post's images are not displaying.
• Twitter User Source: couldn't find and add some accounts as source.
• Twitter User Source: Undefined property: stdClass::$media bug.
• Invoices: customize Invoice feature is not saving.  

Up Next:

• Check out our Roadmap.

Updated:

• TikTok Connections to adapt to TikTok OAuth v2

Fixed:

• Email Digest: incorrect Curate URL.
• Event Style: minor bugs.
• Twitter User Source: retweet posts unable to pull image/video.
• Invoices: old invoices not accessible bug.  

Up Next:

• Check out our Roadmap.

Updated:

• Ecommerce / Buy Links: minor updates.
• Facebook and Instagram Connections: added business_management permission to the scopes.

Fixed:

• LinkedIn Source: not accepting special or Latin characters.
• Twitter User Source: retweet posts unable to pull image/video.
• Post Modal: landscape video thumbnails aren't vertically centered.
• Reports: minor issues on Feed dropdown options.  

Up Next:

• Check out our Roadmap.